Privacy Policy

Effective Date: 01/06/2025
Bright Dental Care respects your privacy and is committed to protecting the personal information you provide to us. This policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including (but not limited to):

  • Name, address, date of birth

  • Contact details such as phone number and email address

  • Medical and dental history

  • Health fund or insurance details

  • Payment and billing information

This information is collected directly from you, either through our website, over the phone, via email, or in person at the clinic.

2. How We Use Your Information

We use your information to:

  • Provide dental treatment and healthcare services

  • Manage appointments, billing, and insurance claims

  • Communicate with you about your care

  • Respond to your enquiries or feedback

  • Comply with legal and regulatory obligations

3. Disclosure of Personal Information

Your information may be disclosed to:

  • Other healthcare professionals with your consent

  • Health insurance providers (for claim purposes)

  • Third-party service providers (e.g. payment processors)

  • Regulatory bodies when required by law

We do not sell or rent your information to third parties.

4. Data Security

We take all reasonable steps to ensure your personal information is protected from misuse, interference, loss, and unauthorised access or disclosure. This includes secure storage systems, staff training, and regular review of our privacy procedures.

5. Website and Online Forms

When you contact us via our website or submit an online form, your information is transmitted securely. However, no internet transmission is ever 100% secure, so we recommend avoiding sharing sensitive health information through email or web forms.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact our practice directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practice or legal obligations. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Bright Dental Care
Phone: (02) 8786 0522
Email: saaddentist08@yahoo.com.au